This blog is likely to be a bit moany for a week or two. Sorry.
Last Friday was "month end" at work, while I was away. For month end, all outstanding orders need to be processed, even if stock is not yet available (this is so Agents are paid their commission for their legwork) alongside all consignment invoices etc.
Today I have been batting off agents who are missing commission on orders sent in at the tail end of last week. They are missing commission because the folk left here were not able to complete all the orders on time - there simply wasn't enough hours in the day.
What happens when we are one person down permanently, which is in just three weeks time now? And are the remainder of of us never allowed another holiday, less the situation escalates? Maybe this should indicate to TPTB that while hard workers we are, we are thoroughly understaffed. But I doubt it.
Twunts.
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2 comments:
Deffo know how you feel, matey: my line manager keeps telling me to stay focussed on our KPIs and whenever they take a dip, I get a right bollocking... then he tells me to allow some of my staff to go man a show-stand for 5 days solid when I've been telling him for the last 18 months that my dept is understaffed as it is. Cupid Stunt.
Don't know who I'm going to manage when they give me my redundancy and I have to get a proper job, involving actual work.
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