Me: "Say, colleague from Norwich office who I just happen to be speaking to, I bought some great wine from Virgin the other day... and it arrived within two days! How great is that?"
colleague from Norwich office who I just happen to be speaking to: "That's pretty cool. Who did you say you got it from again?"
M: "Uh, Virgin Wines. Why?"
CFNOWIJHTBST: "You know they're on the floor above us, right?"
M: "Uh, no..."
CFNOWIJHTBST: "And you could've had it delivered through the internal mail, receiving it next, or even better, same day if you ordered early on a weekday, don't you?"
M: "No..."
CFNOWIJHTBST: "Well you could."
M: "Fucksocks."
CFNOWIJHTBST: "Two days is not bad, though."
M: "Meh."
Thursday, April 07, 2005
Tuesday, April 05, 2005
Vino.
I am a drunkard.
This is not my confessional - everyone already knows. I enjoy the odd bottle of red wine, and always have. I think I get the habit from my parents - my dad enjoys the taste, while my mum knocks it back like it's Calpol.
While at work the other day, I wa sreading the back of Marketing Magazine. For those of you not familiar with this esteemed journal, on the back pages there is an article entitled Don't Call Us... whereby the author details their experiences with various customer services offices. As I happen to run (in the loosest sense of the word) one such establishment, I happen to find this feature of particular interest.
Virgin Wines, in their encounter with the column the other day scored a reasonably respectable 10/10. In the circumstances, I considered it acceptable to give them a shot. Not one for calling people since I spend half my working day on the phone, I decided to order some plonk online.
Not only was I happily given £20 off my first order (of £70, making the total just £50), but after plcing my order on Sunday, I received it today. Tuesday.
By Amtrak.
How do they make a profit? I don't know, but I don't care - move aside Waitrose, I've found a new supplier for my dirty habit.
This is not my confessional - everyone already knows. I enjoy the odd bottle of red wine, and always have. I think I get the habit from my parents - my dad enjoys the taste, while my mum knocks it back like it's Calpol.
While at work the other day, I wa sreading the back of Marketing Magazine. For those of you not familiar with this esteemed journal, on the back pages there is an article entitled Don't Call Us... whereby the author details their experiences with various customer services offices. As I happen to run (in the loosest sense of the word) one such establishment, I happen to find this feature of particular interest.
Virgin Wines, in their encounter with the column the other day scored a reasonably respectable 10/10. In the circumstances, I considered it acceptable to give them a shot. Not one for calling people since I spend half my working day on the phone, I decided to order some plonk online.
Not only was I happily given £20 off my first order (of £70, making the total just £50), but after plcing my order on Sunday, I received it today. Tuesday.
By Amtrak.
How do they make a profit? I don't know, but I don't care - move aside Waitrose, I've found a new supplier for my dirty habit.
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